Contact

Contact availability

A public support email address and message submission service are not currently available. This page will be updated when a contact channel is published. No message is sent or collected on this page.

Questions about a calculator

First review the instructions, worked example and supported scenarios on the relevant tool. Check that the balance is from the correct prior December 31 and that the distribution year, age and account type match your situation.

When preparing an issue report, note the page URL, the distribution year, the selected options, the result you expected and the result displayed. Use a made-up balance and birth date that reproduce the issue instead of sharing private account information.

Privacy and personal information

Do not share account numbers, Social Security numbers, passwords, access tokens, tax returns or full account statements. The calculators do not need these details.

For information about calculator entries, technical requests and external websites, read our Privacy Policy. Public contact details remain unset at present, including for privacy questions.

Account-specific help

For a withdrawal instruction, a missed distribution, a beneficiary election or a tax filing question, contact your account custodian, plan administrator or qualified tax professional directly. This website cannot access your account or resolve those matters.

Check current official IRS guidance for the published rules while your administrator confirms how they apply to your account.